Welcome to the MSPA National Study on Wait Times.

Thank you for your participation in the 2008 MSPA Wait Time Survey. The annual survey measures wait times across the United States and helps businesses understand the value of mystery shopping. You may complete the survey more than once.

To begin the survey, please select the name of the store you visited from the list below. Store names are listed in alphabetical order.

If your store is not in the list, please choose
the bottom option of "~Not in list~".